Spanish Speaking Customer Support for Home Appliances Department
Mercier Consultancy(9 months ago)
About this role
A Spanish-Speaking Customer Support Representative in the Home Appliances department serves as the primary point of contact for Spanish-speaking clients, handling inquiries about products, troubleshooting, and service options. This junior entry-level role supports customers via phone, email, and chat while documenting interactions in the CRM and collaborating with internal teams to resolve issues. The position includes relocation support, training, and aims to enhance customer satisfaction and retention.
Required Skills
- Spanish
- English
- Customer Service
- Troubleshooting
- CRM
- Communication
- Problem Solving
- Multitasking
- Product Knowledge
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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