Spare Parts Engineer

The Spare Parts Engineer serves as the central point of contact for customers in the spare parts business, ensuring efficient, solution-oriented, and service-focused handling of all inquiries and orders. The role is responsible for timely case processing, proactive quotation follow-up, accurate order execution, and maintaining high customer satisfaction. Through structured case and backlog management, close collaboration with the Global Spare Parts Team, and continuous process improvement the Spare Parts Engineer contributes directly to increasing quotation quality and ensuring fast, reliable end-to-end processing in the spare parts workflow.