Spécialiste bilingue du soutien aux patients - télétravail / Bilingual Patient Support Specialist - REMOTE

IQVIA(2 months ago)

RemoteFull TimeJunior$50,500 - $84,100Patient Support Services

About this role

A Patient Support Specialist serves as the primary point of contact in a call center, supporting patients and healthcare providers with access to a patient support program. The role focuses on facilitating enrollment, answering inquiries, and helping navigate prescription drug insurance coverage. Work is performed on rotating weekday shifts, including evenings, using telephony tools and multiple computer systems to provide timely, accurate assistance.

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Required Skills

Call Center Support
Inbound Calls
Patient Enrollment
Patient Counseling
Clinical Support
Insurance Navigation
Reimbursement Support
Adverse Event Reporting
Case Review
Claims Review

+10 more

About IQVIA

iqvia.com

IQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.

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