MSD
This role involves providing L2/L3 support for global voice and contact center services across the Asia-Pacific region. The engineer will operationalize cloud and on-premise voice platforms, including Genesys Cloud, Cisco infrastructure, and Microsoft Teams with Direct Routing. Responsibilities include troubleshooting voice quality issues, managing call flows, and collaborating with global teams on incidents and migrations.
At MSD, we're following the science to tackle some of the world's greatest health threats. Get a glimpse of how we work to improve lives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSD.
17% above the average for this role
MSD ends takeover talks with Revolution Medicines
1 month ago
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