Specialist, CS Content and Design- 18m Fixed Term Contract
Spotify(1 month ago)
About this role
The Learning & Development Specialist (Instructional Designer) designs tech-enabled, personalized learning experiences for Spotify’s Customer and Creator Support advisors. The role focuses on the entire advisor lifecycle, from onboarding to continuous development and performance enablement, in an AI-powered environment. It emphasizes building scalable, data-driven learning operations and integrating learning content, analytics, and coaching into a cohesive ecosystem. The position is US-based with flexibility to work from home and some in-person collaboration.
Required Skills
- Instructional Design
- Blended Learning
- eLearning Development
- ILT Facilitation
- Learning Analytics
- Data Analysis
- AI Tools
- Simulation Design
- Content Development
- Microlearning
+16 more
About Spotify
spotifyjobs.comSpotify is a global audio streaming platform that gives users access to millions of songs, podcasts, and other audio content across devices. It offers both ad-supported and subscription-based premium tiers, personalized discovery and recommendation features, and creator tools for artists and podcasters to publish and monetize their work. As a technology company, Spotify builds machine learning-driven personalization, analytics, and ad-tech to power listening experiences and advertising solutions worldwide. The company emphasizes inclusive culture and hires across product, engineering, data, content, and business roles.
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