Specialist Customer Care - Intermediary Mortgage Expert
Barclays(1 month ago)
About this role
The Specialist Customer Care – Intermediary Mortgage Expert is a subject-matter expert role within Barclays UK’s mortgage customer care team focused on intermediary channels such as brokers and solicitors. The position is based in Liverpool with a hybrid working pattern and sits within the bank’s broader customer operations function, interfacing with internal stakeholders and contributing to mortgage operations and service delivery.
Required Skills
- Customer Service
- Telephony
- Stakeholder Management
- Operational Efficiency
- Multitasking
- Mortgage Knowledge
- Risk Controls
- Reporting
- Coaching
- Communication
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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