Specialist Customer Care - Mortgages CME
Barclays(1 month ago)
About this role
A Specialist Customer Care - Mortgages CME at Barclays is a customer-focused role within the bank’s mortgage customer care function, supporting the mortgage lifecycle and acting as a primary contact for mortgage customers. The role is based in Sunderland and operates within Barclays’ values and mindset. It works on a shift pattern covering weekday and Saturday hours to provide accessible service to customers.
Required Skills
- Customer Service
- Communication
- Mortgage Knowledge
- Digital Channels
- Risk Controls
- Stakeholder Management
- Reporting
- Coaching
- Complaint Resolution
Qualifications
- CeMAP
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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