Specialist Customer Care - Mortgages CME
Barclays(1 month ago)
About this role
A Specialist Customer Care - Mortgages (Customer Mortgage Expert) at Barclays provides specialist support to mortgage customers throughout their lifecycle, ensuring a positive customer experience and alignment with Barclays values. The role is based in Glasgow and works shifts covering weekdays and Saturdays. It focuses on triaging enquiries, supporting application progress, and providing post‑completion assistance while contributing to process and control improvements.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Chat Support
- Mortgage Knowledge
- Appointment Booking
- Digital Enablement
- Payment Processing
- Account Management
- Risk Controls
+6 more
Qualifications
- CeMAP
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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