Specialist Customer Operations Europe

Movado Group(5 months ago)

HybridFull TimeMedior$83,106 - $110,397 (estimated)Customer Operations

About this role

This role sits in the central Customer Operations Team for Europe at a global watch and jewellery company, supporting wholesale retailers, travel retail, and distributors across the order-to-cash lifecycle. The position focuses on managing a portfolio of key and independent accounts while partnering cross-functionally to ensure smooth customer execution and service. It also involves contributing to continuous improvement initiatives and project rollouts across EU operations.

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Required Skills

Customer Support
Account Management
Relationship Building
Order Management
Backlog Management
Order To Cash
Returns Processing
Invoice Processing
Credit Management
SOX Compliance

+8 more

About Movado Group

movadogroup.com

Movado Group, Inc. is a leading global watchmaker that designs, manufactures, and markets a diverse portfolio of prestigious brands, including Movado, Ebel, Concord, ESQ, CoachWatch, and Tommy Hilfiger. The company is dedicated to delivering high-quality timepieces and personal accessories that blend timeless design with innovative technology. Movado Group emphasizes transparency and accessibility for investors and stockholders, providing financial data, corporate news, and career opportunities through its corporate website. With a strong commitment to elevating watchmaking standards, Movado Group shapes the landscape of the luxury watch industry.

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