Specialist, Customer Service
Baxter International(1 month ago)
About this role
Customer-facing role responsible for managing interactions with clients regarding orders, service requests, claims, and technical support while ensuring compliance with customer requirements and company policies. The position supports customer satisfaction through accurate issue resolution, coordination of logistics and billing, and participation in client improvement initiatives. The role also acts as a key user for specialized operational systems and contributes to service-level and savings strategies.
Required Skills
- Customer Support
- Order Management
- Billing Administration
- Logistics
- Contract Management
- Technical Support
- Systems Administration
- Communication
- Problem Solving
- Client Visits
Qualifications
- Degree in Logistics
- Degree in Industrial Engineering
- Degree in Business Administration
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