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Specialist, Customer Success at Dataroid - ApplyBlast

Specialist, Customer Success

Dataroid

6 months ago

Remote

Full Time

Senior

0 applicants

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About this role

A Senior Technical Specialist at Dataroid, focusing on digital analytics and customer engagement, driving business growth through data insights and client relationships.

Responsibilities

Develop a deep understanding of our analytics and engagement platform and contribute to strategic plans that maximize customer retention and satisfaction in global and local markets.
Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication.
Work closely with customers to co-create successful use cases that demonstrate business value and support growth.
Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies.
Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer.

Skills

Qualifications

Bachelor’s degree in Engineering, Business Administration, or related field3 years of experience in Technical and/or Business SupportPassion for digital insights and engagementStrong communication and teamwork skillsDesire to learn and adapt to new technologies

About Dataroid

dataroid.com

Headquarters

Sarıyer, Istanbul, Turkey

Company Size

11-50 employees

View Profile

Dataroid is an enterprise-level digital analytics and customer engagement platform that helps organizations unleash the potential of their digital data. It collects and analyzes customer interactions across digital channels to deliver data-driven insights that improve engagement and personalization. Built for scale, Dataroid enables marketing, product, and analytics teams to turn analytics into action and enhance every customer interaction. The platform emphasizes actionable insights and measurable impact on customer experience and digital performance.