Specialist, Customer Support - Vaccines Account Specialist
MSD
About this role
The Vaccines Account Specialist (VAS) team is responsible for providing customer service support, including account and commercial offer enrollment, order processing, inquiry handling, and issue resolution for vaccine customers. The role primarily involves inbound customer interaction, documentation, and collaboration with field teams in a remote setting.
Skills
About MSD
msd.comAt MSD, we're following the science to tackle some of the world's greatest health threats. Get a glimpse of how we work to improve lives.
Recent company news
Vietnam Investment Review - VIRMSD reaffirms long-term commitment to Vietnam's healthcare sector
3 hours ago
Onco'ZineASCO GU: How Merck & Co/MSD is Advancing Treatment of Bladder and Kidney Cancers
3 weeks ago
WAVE NewsLouisville Water Company, MSD honor 96 veterans during annual breakfast
Nov 7, 2025
Pharmaceutical TechnologyMSD ends takeover talks with Revolution Medicines
1 month ago
CNBCExclusive Interview with BDT & MSD Partners Co-CEOs
Nov 19, 2025
About MSD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MSD.
Salary
$72k – $113k
per year
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