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oracle-cloud.com
This role serves as a senior Tier 2 expert for a high-profile UK assessment programme, managing complex customer escalations and enhancing support team quality. The position involves guiding Tier 2 colleagues, identifying training gaps, and providing operational leadership during peak delivery periods. It focuses on improving service delivery and customer experience through cross-functional collaboration.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for oracle-cloud.com.
oracle-cloud.com didn’t post a salary, so this is our estimate from similar listings.