Specialist, Global Technical Support
Ciena
About this role
A Specialist in Global Technical Support at Ciena is a senior technical role supporting the company’s fiber-optic transport and switching product portfolio on a global scale. The position operates within a collaborative, people-first telecommunications organization and contributes to maintaining product and service quality while engaging with cross-functional teams and customers.
Skills
Qualifications
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
Recent company news
Yahoo FinanceQuantum Computing Inc. and Ciena Demonstrate Next-Generation Quantum-Secured Communications with High-Speed Encryption using PQC and QKD at OFC 2026
1 day ago
24/7 Wall St.Optical-Tech Stocks Looking Sharp: Ciena Up 9%, Lumentum Rises 8%, Coherent Climbs 7%
1 day ago
BenzingaWhat's Going On With Ciena Stock Wednesday?
1 day ago
24/7 Wall St.AI Stocks Skyrocket Monday: Bloom Energy (BE), Applied Optoelectronics (AAOI), and Ciena (CIEN) Soar
2 days ago
Yahoo FinanceOptical-Tech Stocks Looking Sharp: Ciena Up 9%, Lumentum Rises 8%, Coherent Climbs 7%
1 day ago
About Ciena
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ciena.
Salary
$105k – $141k
per year
More jobs at Ciena
Similar Jobs
Lead Telecommunications Engineer - Fiber Optic and Microwave (Hybrid)
Eversource Energy
Fiber Optic Field Support Specialist Part-Time
CA.gov
Fiber Optic Field Support Specialist Part-Time CA or NV
CA.gov
Fiber Optic Field Support Specialist (Part-Time) - San Antonio, TX
CA.gov
Connectivity Product Design and Qualification Engineer
Erie County, New York
Technical Support Specialist
Malvern Panalytical