Specialist, Global Technical Support
Ciena(28 days ago)
About this role
A Specialist in Global Technical Support at Ciena is a senior technical role supporting the company’s fiber-optic transport and switching product portfolio on a global scale. The position operates within a collaborative, people-first telecommunications organization and contributes to maintaining product and service quality while engaging with cross-functional teams and customers.
Required Skills
- DWDM
- OTN
- Fiber Optics
- Troubleshooting
- RCA
- Network Management
- Documentation
- Mentoring
- Resident Engineering
- Customer Focus
Qualifications
- Bachelor’s Degree in a Technical Field
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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