Specialist III, Smart Home
American Automobile Association(1 day ago)
About this role
The Smart Home Specialist III is responsible for monitoring commercial and residential alarm systems, providing technical support, and proactively engaging with members to improve satisfaction and service quality. The role involves troubleshooting, responding to alarm activations, and contributing to continuous product and service improvements.
Required Skills
- Alarm Monitoring
- Technical Support
- Customer Service
- Troubleshooting
- Communication
- Problem Solving
- Data Entry
- Google Suite
- Multi-tasking
- Active Listening
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