Ericsson
This role involves the analysis, operation, maintenance, and troubleshooting of IP network nodes including routers, switches, firewalls, and load balancers. The incumbent is responsible for incident management, root cause analysis, and ensuring timely service restoration to meet SLAs. Key duties include supervising ITSM ticket queues, collaborating with field teams on hardware issues, and performing proactive node health checks.
Ericsson is a Swedish multinational telecommunications company that designs, builds and operates mobile and fixed broadband networks and sells related equipment and services to carriers and enterprises. Its offerings span radio access networks (RAN), 5G core and transport, cloud‑native software, OSS/BSS, managed services, private networks, and IoT solutions, with a strong emphasis on 5G deployment and network automation. Ericsson combines hardware, software and professional services to support large‑scale network rollouts, optimization and operation worldwide. It is a major contributor to telecom standards and R&D, widely chosen for its global scale, patent portfolio and carrier expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Ericsson.
Ericsson didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role