Specialist IS Bus Sys Analyst - Configuration Management

Amgen(6 months ago)

HybridFull TimeSenior$133,650 - $179,003 (estimated)Information Systems

About this role

A Specialist IS Business Systems Analyst at Amgen serves as the Product and Process Owner for Configuration Management and IT Asset Management within the ServiceNow platform. The role focuses on governance, development, and optimization of ITIL-aligned CMDB and ITAM processes to ensure accurate, compliant, and traceable configuration and asset data. This position supports enterprise standards, compliance efforts, and continuous improvement initiatives across IT teams.

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Required Skills

Configuration Management
ServiceNow
ITAM
CMDB
Data Quality
Process Documentation
Requirements Gathering
Integrations
Audit Compliance
Reporting

+2 more

Qualifications

Doctorate Degree
Master's Degree
Bachelor's Degree
ITIL v3/4 Foundation
ServiceNow Certified Implementation Specialist (CMDB/ITAM)
Certified Service Asset and Configuration Manager (CSAM)
SAFe for Teams

About Amgen

amgen.com

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics.

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