Specialist, IT Operations
Housecall Pro(2 months ago)
About this role
The Specialist, IT Operations at Housecall Pro ensures the stability, security, and efficiency of the company’s IT infrastructure while supporting cross-functional teams. The role focuses on enabling smooth day-to-day operations, driving process improvements, and leveraging automation and AI to increase team impact. This is a hybrid position with in-office presence required based on business needs and aligns with the company’s mission to support home service professionals.
Required Skills
- Technical Support
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- IT Asset Management
- System Administration
- SaaS Management
- VPN Configuration
- System Monitoring
- Documentation
+8 more
About Housecall Pro
housecallpro.comHousecall Pro is an all-in-one business management platform for home service companies (e.g., HVAC, plumbing, electrical, cleaning). It provides scheduling and dispatch, mobile field tools, online booking, estimates, invoicing and payment processing, customer management, automations, and reporting to streamline operations. The platform integrates with common payment and marketing tools and is used by over 200,000 field service professionals. Housecall Pro positions itself as a top-rated solution focused on helping small and mid-size service businesses run and grow more efficiently.
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