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Specialist-IT Service Delivery at Sagility - ApplyBlast

Specialist-IT Service Delivery

Sagility

17 days ago

4.2 on Glassdoor

Coimbatore, Tamil Nadu, India

Onsite

Full Time

Executive

0 applicants

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About this role

The Specialist-IT Service Delivery role focuses on providing comprehensive desktop support and IT service management within a healthcare technology environment. The position involves troubleshooting hardware and software issues, managing system deployments, and ensuring timely resolution of support tickets to maintain high service levels. This role requires strong technical expertise in IT support, asset management, and effective communication to collaborate with internal teams and external vendors.

Responsibilities

Recover and reimaging failed desktops and laptops
Manage MS patches and antivirus updates for endpoints
Monitor and track ticket status to ensure SLA compliance

Skills

About Sagility

sagilityhealth.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

Founded

2009

View Profile

Sagility delivers end-to-end healthcare BPO, revenue cycle management, and clinical support services for providers and payers. Explore our full-service model.