Specialist, LER Emergency Response Center
T-Mobile(2 months ago)
About this role
The Specialist, LER Emergency Response Center is a member of T‑Mobile’s Legal and Emergency Response team who provides 24/7 phone support to law enforcement agencies and public safety answering points. The role focuses on timely handling of exigent requests for subscriber information while protecting confidentiality and complying with legal requirements. The position may include night/overnight and weekend shifts and occasional court representation as a custodian of record.
Required Skills
- Phone Support
- Emergency Response
- Call Center
- Customer Service
- Written Requests
- Microsoft Office
- Organization
- Detail Orientation
- Confidentiality
- Communication
Qualifications
- U.S. Citizenship
- Legally Authorized To Work In U.S.
- 18 Years Old
About T-Mobile
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