Specialist, ServiceNow Platform Operations - Instance Management
MSD
About this role
This role involves supporting, maintaining, and evolving ServiceNow platforms within a global healthcare company. It focuses on operational support, environment management, and implementing solutions aligned with ITIL best practices to ensure system stability and improve service management.
Skills
About MSD
msd.comAt MSD, we're following the science to tackle some of the world's greatest health threats. Get a glimpse of how we work to improve lives.
Recent company news
MSD reaffirms long-term commitment to Vietnam's healthcare sector
3 hours ago
ASCO GU: How Merck & Co/MSD is Advancing Treatment of Bladder and Kidney Cancers
3 weeks ago
Louisville Water Company, MSD honor 96 veterans during annual breakfast
Nov 7, 2025
MSD ends takeover talks with Revolution Medicines
1 month ago
Exclusive Interview with BDT & MSD Partners Co-CEOs
Nov 19, 2025
About MSD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for MSD.
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