Specialist, ServiceNow Platform Operations - Operational Data Management
MSD(11 days ago)
About this role
A ServiceNow Platform Operations Support Manager at Merck & Co. is responsible for providing operational support for ServiceNow applications, ensuring system stability, and collaborating with cross-functional teams to support deployment and updates. The role involves managing environment configurations, supporting testing, and maintaining documentation to support Merck's digital infrastructure.
Required Skills
- ServiceNow
- ITIL
- SDLC
- Configuration
- ITSM
- Discovery
- CMDB
- Automation
- Support
- Release Management
About MSD
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