DKSH
This role manages day-to-day customer service operations across multiple eCommerce platforms and brands, ensuring timely responses and effective complaint resolution. The position involves handling live chat inquiries, resolving product and delivery issues, monitoring customer ratings, and managing internal requests related to orders and campaigns. Employees will also coordinate with cross-functional teams like Warehouse, Logistics, and Finance to maintain service quality and operational efficiency.
DKSH USA distributes, markets, and sells high-quality products and brands, helping businesses in the United States develop and grow.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DKSH.
DKSH didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role