Specialist Software Engineer

NICE

2 months ago

3.8 on Glassdoor

Pune, India

Hybrid

Full Time

Senior

0 applicants

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About this role

A Specialist Software Engineer at NiCE contributes to the Contact Center Copilot product, helping drive innovation and product quality within the engineering organization. The role focuses on collaboration across cross-functional teams, mentoring peers, and supporting the company’s AI-driven product strategy. The position emphasizes delivering reliable, scalable solutions and continuous improvement in a fast-paced, global company.

Skills

Qualifications

BS in Computer ScienceMS in Computer Science

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.