Specialist, Treasury Operations (Payment Resolution)
Carvana(1 month ago)
About this role
A Payment Resolution Specialist on the Treasury Operations team at Carvana works in person at the Tempe headquarters to resolve outstanding customer payments. This high-volume, phone-based role focuses on delivering timely payment resolutions while collaborating with internal partners. The position offers immediate impact within a rapidly growing company and clear opportunities for pay progression.
Required Skills
- Phone Communication
- Payment Collection
- Inbound Calls
- Outbound Calls
- Account Review
- Issue Escalation
- Loan Servicing
- Collections Reporting
- Time Management
- Detail Orientation
+4 more
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.