Specialist, Volunteer Experience

The Specialist, Volunteer Experience is a key member of the Community Experience team responsible for cultivating, supporting, and evaluating a high-performing, mission-aligned volunteer corp. This role ensures exceptional volunteer experience through proactive customer service, structured onboarding, leadership development, recognition, and performance management. The Specialist strengthens volunteer retention and engagement by providing responsive support, resolving conflicts, and implementing systems that promote accountability and positive adult leadership experiences.