Specialty Client Operations Specialist

AHEAD

4 years ago

4.3 on Glassdoor

Remote

Full Time

Medior

3 applicants

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About this role

The Client Operations Specialist supports Client Directors in managing assigned customer accounts to protect and increase gross profit margin and ensure high levels of customer satisfaction. The role focuses on maintaining strong pre- and post-sales relationships, managing the full transaction lifecycle, and coordinating internal resources. It requires close collaboration with sales, finance, and vendor partners to streamline processes and maintain accurate account records. The position is within a technology-focused environment and contributes directly to long-term client relationship success.

Skills

Qualifications

Bachelor’s Degree

About AHEAD

ahead.com

AHEAD engineers customized data, developer, and infrastructure platforms to accelerate the impact of technology for modern enterprises. They provide platform solutions across cloud, hybrid, and on‑prem environments—covering infrastructure modernization, platform engineering, data platforms, DevOps, observability, security, and lifecycle management—along with managed services to improve IT operations. Combining strategy, implementation, and ongoing operations, AHEAD works with major cloud and infrastructure partners to help organizations migrate, modernize, and run critical systems with seamless integration and measurable outcomes.