Specialty Pharmacy Technician Call Center Hybrid Remote Westwood, MA.
Medical Care of Boston Management Corporation(1 month ago)
About this role
A Patient Access Representative at Beth Israel Lahey Health works in the specialty pharmacy call center as a primary point of contact for patients and providers. The role supports the pharmacy and patient access team by managing high-volume communications and coordinating administrative workflows.
Required Skills
- Call Triage
- Customer Service
- Pharmacy Software
- Data Entry
- Scheduling
- Communication
- Bilingual
- Typing
- Referral Management
- Insurance Verification
Qualifications
- High School Diploma or GED
- Mass Registered Pharmacy Technician
- PTCB Certification
About Medical Care of Boston Management Corporation
cms.govThe Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.
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