Specialty Referral Specialist

The Specialty Referral Specialist manages the referral process for all outgoing and incoming specialty referrals, serving as a liaison among patients, providers, and specialty offices to ensure accurate and timely processing. The role involves reviewing provider orders, verifying insurance coverage, submitting prior authorization requests, and coordinating referral appointments. The specialist maintains accurate documentation in the electronic medical record and collaborates with case managers and providers to expedite urgent referrals.