Sportsbook Supervisor-Full Time

The Sportsbook Supervisor serves as the face of the retail sportsbook operation, ensuring a welcoming environment for both regular and novice bettors while providing expert guidance on sports betting options. This role focuses on maximizing profitability through operational cost management, strategic promotions, and staff mentorship. The supervisor is responsible for maintaining high customer service standards, handling escalated issues, and ensuring compliance with company and regulatory gaming agency rules.