National Association of Broadcasters

Squad Product Owner - CCT

National Association of Broadcasters(4 months ago)

HybridFull TimeMedior$79,970 - $106,675 (estimated)Product
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About this role

A Product Owner role at NAB within the Contact Centre Domain, embedded in a business and technology transformation program that leverages Generative AI and modern cloud technologies. The position is part of the leadership team shaping product direction and ensuring products deliver value to customers and the business. The role sits at the intersection of product, technology and customer experience in the banking domain.

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Required Skills

  • Product Ownership
  • Agile
  • Gen AI
  • Contact Centre
  • Customer Empathy
  • Stakeholder Management
  • Backlog Prioritisation
  • Design Thinking
  • Data Driven
  • Analytical Skills

+5 more

National Association of Broadcasters

About National Association of Broadcasters

nab.org

The voice for the nation's radio and television broadcasters.

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