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© All Rights Reserved. ApplyBlast.com
QAD, Inc.
The Sr. AI Customer Success Manager at QAD serves as a trusted advisor to help manufacturing and supply chain clients activate, integrate, and maximize value from the company's AI platform. This role focuses on driving AI product adoption, ensuring sustained usage, and building customer trust through enablement, technical support, and strategic value attribution. The position requires collaboration with cross-functional teams to resolve escalations, develop playbooks, and guide customers through onboarding and ongoing operations.
Headquarters
Miami, Florida, United States
Company Size
1001-5000 employees
Founded
1979
QAD (with Redzone) provides cloud-native ERP and adaptive manufacturing and supply‑chain software that helps manufacturers improve productivity, quality, and responsiveness. Their platform uses agentic AI and integrated applications — including manufacturing execution, workforce productivity (Redzone), planning, and analytics — to optimize operations and drive supply‑chain resilience. QAD serves mid‑to‑large manufacturers across industries with cloud solutions designed for agility, real‑time insights, and end‑to‑end operational control.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for QAD, Inc..