Sr. AI Deployment Engineer

Dialpad(14 days ago)

HybridFull TimeSenior$145,002 - $195,457 (estimated)Professional Services

About this role

The AI Deployment Engineer at Dialpad bridges research-built AI prototypes and mission-critical production environments, ensuring autonomous agent systems are reliable, secure, and aligned with customer needs. The role emphasizes architecting AI behavior and integrating AI capabilities into customer ecosystems to deliver measurable business outcomes. This position operates at the intersection of AI research, product, and customer-facing technical delivery within an AI-powered communications platform.

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Required Skills

Prompt Engineering
Python
Go
JavaScript
LLMs
Vector Databases
Agent Orchestration
API Integration
MLOps
Solutions Design

+4 more

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.