Sr. AI Engineer
Narvar
About this role
Narvar is hiring a Senior AI Engineer to develop and oversee the company's agentic AI system, Navi, which automates post-purchase customer service for leading retailers. The role involves designing conversational AI agents, system architecture, model selection, and operational management, with a focus on safety, evaluation, and multi-channel integration.
Skills
About Narvar
narvar.comNarvar is a post-purchase customer experience platform that helps retailers personalize and optimize the “beyond buy” journey. Its IRIS™ intelligence analyzes billions of data points to create tailored post-purchase experiences—covering order tracking, notifications, returns and delivery communications—that boost customer loyalty and operational efficiency. The platform combines analytics, automation and messaging to drive sustainable retail growth across channels. Narvar serves global retailers from offices in San Mateo, London, Tokyo and India.
Recent company news
Business InsiderReturns Tech Company Narvar Launches Pickup Service
Mar 7, 2022
PR NewswireNarvar Named To Fast Company's Annual List of the World's Most Innovative Companies for the Third Time
Mar 8, 2022
ADWEEKWalgreens Partners With Narvar to Make Online Shopping and In-Store Pickup Easier
Apr 17, 2019
Yahoo FinanceNarvar Names Harish Mohan as President and Chief Revenue Officer to Boost Global Expansion
Jan 6, 2025
Retail DivePost-purchase firm Narvar raises $30M
Aug 29, 2018
About Narvar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Narvar.
Salary
$180k – $230k
per year