Sr. AI Solutions Architect
Dialpad(3 days ago)
About this role
Dialpad is an AI-powered customer communications platform used by thousands of companies globally. The company values innovation, collaboration, and continuous learning, aiming to transform business messaging with real-time insights and automation.
Required Skills
- AI
- Prompt Engineering
- API
- Python
- LLMs
- MLOps
- Automation
- Integration
- Customer Success
- AI Architecture
About Dialpad
dialpad.comDialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.
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