Sr. Airline Ticketing Specialist

A Senior Airline Ticketing Specialist at Nexion Travel Group ensures high accuracy in daily ticketing functions across multiple Global Distribution Systems (GDS) while supporting agent satisfaction and account profitability. The role involves managing complex exchanges, voids, and refunds in a call center environment, handling group air bookings, and maintaining quality operational standards. This position requires building relationships with internal and external clients, suggesting process improvements to reduce costs, and working a varied schedule that includes weekends and holidays.