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Sr. Analyst – Client Servicing at Nium - ApplyBlast

Sr. Analyst – Client Servicing

Nium

26 days ago

3.5 on Glassdoor

Mumbai, Maharashtra, India

Hybrid

Full Time

Senior

0 applicants

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About this role

This role supports enterprise clients in the US region by delivering exceptional client experiences, resolving queries, and ensuring smooth onboarding and ongoing support. The position requires working India night shifts to align with US business hours and focuses on maintaining strong client relationships. The ideal candidate will act as a primary point of contact, troubleshoot issues, and collaborate with internal teams to meet client objectives.

Responsibilities

Act as primary point of contact for client inquiries and resolve issues
Assist in onboarding new clients and provide continuous support
Track client performance metrics and provide actionable insights

Skills

About Nium

nium.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2016

View Profile

Nium is a global payments platform that helps businesses move money quickly, safely, and easily with modern cross-border payments and card-issuance solutions. It offers programmable payment infrastructure and APIs for real-time payouts, international disbursements, FX and compliance, enabling enterprises, fintechs and marketplaces to pay customers, suppliers and employees worldwide. Nium emphasizes speed, security and broad global reach to simplify cross-border money movement.