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© All Rights Reserved. ApplyBlast.com
HCL Group
The Sr Analyst in Support & Operations delivers high-quality Level 1 remote desktop support, utilizing proficiency in Japanese and English to troubleshoot technical issues and ensure customer satisfaction. This role focuses on resolving hardware, software, and network problems while adhering to service level agreements and maintaining service excellence. The position requires effective communication, technical monitoring compliance, and accurate documentation of support activities.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
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