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© All Rights Reserved. ApplyBlast.com
Staples
The Sr. Architect leads the technical evolution of the customer service domain, guiding the contact center's transition to an AI-first operating model. This hands-on role involves designing scalable solutions that integrate conversational AI, automation, and human expertise to enhance customer experiences and agent productivity. The architect translates business goals into practical designs, validates technology choices, and ensures modernization delivers measurable business value.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Staples.
Staples didn’t post a salary, so this is our estimate from similar listings.