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Sr Associate, Client Tech Support Engineering at Fiserv - ApplyBlast

Sr Associate, Client Tech Support Engineering

Fiserv

15 days ago

3.0 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Sr Associate, Client Tech Support Engineer independently manages production support activities, resolves complex incidents, and collaborates with stakeholders to ensure application stability and client satisfaction. This role involves troubleshooting moderate to complex production issues, conducting impact assessments, and driving issue resolution through closure. The position requires strong technical skills in either Oracle or .NET tracks, along with a customer-focused mindset and excellent communication abilities.

Responsibilities

Manage production support activities and resolve complex incidents
Troubleshoot and resolve moderate to complex production issues
Analyze application behavior and system performance to ensure stability

Skills

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.