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Sr Associate Quality Complaints at Amgen - ApplyBlast

Sr Associate Quality Complaints

Amgen

3 months ago

3.6 on Glassdoor

Hyderabad, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Associate Quality Complaints role at Amgen owns the end-to-end global complaint process and management system, ensuring compliance with quality operating standards and translating market information for continuous improvement. The position involves conducting low to medium complexity complaint investigations, evaluating product complaint records, and managing the review/approval process flow within controlled document systems. Candidates must be willing to work shifts that overlap with EU and US time zones to support the global nature of the role.

Responsibilities

Conduct low to medium complexity complaint investigations
Evaluate and ensure triaged product complaint records align with procedures
Own and implement the end-to-end global complaint process
Manage the review and approval process flow in controlled document systems
Translate market information to drive continuous improvement initiatives

Skills

Qualifications

Master's degree in a Science FieldBachelor's degree in a Science Field

About Amgen

amgen.com

Headquarters

Thousand Oaks, California, United States

Company Size

10001+ employees

Founded

1980

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Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics.