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Sr. Business Analyst - CXAI at TELUS Digital - ApplyBlast

Sr. Business Analyst - CXAI

TELUS Digital

4 months ago

3.5 on Glassdoor

Guatemala, Guatemala

Hybrid

Full Time

Junior

1 applicant

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About this role

The Business Analyst CXAI role drives digital transformation initiatives by gathering requirements and measuring solution impact to ensure measurable business value. Responsibilities include collaborating with stakeholders to translate business needs into functional specifications, defining KPIs, and presenting insights to executive leadership.

Responsibilities

Gather and analyze requirements for new solutions and system implementations
Translate business needs into functional specifications for technical teams
Develop frameworks to measure solution effectiveness and return on investment
Define KPIs and success metrics for new digital initiatives
Present findings and recommendations to senior management leadership

Skills

Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Information SystemsBachelor's Degree in FinanceBachelor's Degree in Computer Science

About TELUS Digital

telusdigital.com

Headquarters

Vancouver, British Columbia, Canada

Company Size

10001+ employees

Founded

2005

View Profile

Telus Digital is the digital innovation and product engineering arm of TELUS that designs and builds customer-facing services, platforms, and applications. They deliver cloud-native engineering, mobile and web experiences, e‑commerce and API platforms, and data & AI solutions across telecom, health and IoT domains. Combining product design, agile engineering and data-driven insights, Telus Digital helps accelerate digital transformation and improve customer experience. Organizations partner with them for industry expertise, scalable secure platforms, and end-to-end delivery from concept to operations.