Sr. Care Coordinator (Behavioral Health)

The Sr. Care Coordinator (Behavioral Health) role focuses on assessing, planning, and coordinating holistic care for SCAN members, with a specific emphasis on behavioral health and psychosocial needs. This remote position involves collaborating with members, providers, and care teams to reduce barriers to care, improve engagement, and ensure continuity across behavioral health and medical services. The coordinator will utilize advanced motivational interviewing techniques to address member goals, de-escalate conflicts, and provide education on behavioral health care options. Additionally, the role requires managing complex access issues, facilitating communication between stakeholders, and maintaining accurate documentation in multiple systems.