Sr Client Advocate I

The Senior Client Advocate serves as the central point of contact for contract-related issues, managing incoming requests and building sustainable client relationships. This role involves coordinating with clients at strategic, tactical, and operational levels to identify opportunities for innovation and cost reduction. The position acts as a liaison between IT and leadership, ensuring effective use of technology to support business growth. Occasional on-call duties, including nights and weekends, may be required based on client incidents or disaster recovery needs.