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© All Rights Reserved. ApplyBlast.com
Collinsongroup
The Senior Client Services Account Manager leads the operational management of key global Travel Experience client accounts, serving as the primary liaison between clients and internal teams. This role drives operational excellence by standardizing processes, managing client disputes, and overseeing the daily activities of a 3-5 person Client Operations team. The position requires strong leadership to ensure seamless service delivery, meet contractual obligations, and support continuous improvement initiatives across the business.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1989
The company is a travel services platform that designs and delivers premium airport experiences and travel-related products. It offers services such as lounge access, fast-track and meet-and-greet support, baggage handling, and travel insurance — all bookable through a digital storefront. The business emphasizes seamless, personalized journeys via partnerships with airports, insurers, and travel providers. Its target customers are frequent flyers, families, and business travelers seeking convenience and reduced stress when traveling.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Collinsongroup.
Collinsongroup didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
Responsable de asegurar el cumplimiento general de los procesos operativos y acuerdos de nivel de servicio que se contemplen contractualmente con todos los clientes de la organización
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