Sr. Client Success Manager

Darkroom(1 month ago)

HybridFull TimeSenior$110,000 - $120,000Growth

About this role

A Sr. Client Success Manager at Darkroom is responsible for managing a diverse portfolio of client accounts, driving growth through upsells and revenue expansion while building long-term relationships. This role requires mastering Darkroom's solutions, collaborating with sales to identify client needs, and developing effective account strategies to enhance client satisfaction and deliver measurable results. Additionally, the Sr. Client Success Manager will engage in tactical account planning, maintain strong client relationships, and participate in forecasting and strategic recommendations.

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Required Skills

Client Management
Account Planning
Relationship Building
Revenue Forecasting
Data Analysis
Strategic Thinking
Team Collaboration
Marketing Reports
Communication Skills
Digital Media Knowledge

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About Darkroom

www.darkroomagency.com

Darkroom is a leading full-service digital growth marketing agency focused on accelerating consumer revenue. Leveraging technology and innovative strategies, Darkroom impacts the entire customer journey through a range of digital services. Their expertise covers various aspects of marketing, from customer acquisition to engagement, ensuring businesses achieve sustainable growth in their digital presence. With a commitment to exceptional service, Darkroom helps brands navigate the complexities of the digital landscape effectively.