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Sr. Client Success Manager at Darkroom - ApplyBlast

Sr. Client Success Manager

Darkroom

10 months ago

3.7 on Glassdoor

New York, NY

Hybrid

Full Time

Senior

2 applicants

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About this role

A Sr. Client Success Manager at Darkroom is responsible for managing a diverse portfolio of client accounts, driving growth through upsells and revenue expansion while building long-term relationships. This role requires mastering Darkroom's solutions, collaborating with sales to identify client needs, and developing effective account strategies to enhance client satisfaction and deliver measurable results. Additionally, the Sr. Client Success Manager will engage in tactical account planning, maintain strong client relationships, and participate in forecasting and strategic recommendations.

Skills

About Darkroom

www.darkroomagency.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2017

View Profile

Darkroom is the leading full-service digital growth marketing agency and consumer revenue accelerator, recognized as the first AI-native advertising agency, trusted by brands like Adobe, Amazon, and Everlane. The agency offers a comprehensive suite of services including paid media management, TikTok Shop and Amazon management, performance creative, AI marketing, and retention marketing, managing over $250M in media across channels. Darkroom leverages its AI sister company, Shadow, to power human-to-AI collaboration and deliver tech-enabled strategies that drive measurable impact across the full customer journey.