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Sr. CS Learning & Development Specialist (Training) at Coupang - ApplyBlast

Sr. CS Learning & Development Specialist (Training)

Coupang

5 months ago

3.2 on Glassdoor

Taipei, Taiwan

Onsite

Full Time

Senior

0 applicants

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About this role

Coupang is seeking a Sr. CS Learning & Development Specialist to lead training, quality assurance, and knowledge management programs for customer service. The role focuses on developing training programs, managing knowledge systems, and improving service quality through data-driven strategies.

Skills

Qualifications

Bachelor's Degree in Business, Education, Communications, or Languages5 Years Experience in Learning & Development, Quality Assurance, or Knowledge Management2 Years in Managerial or Strategic Leadership RoleFamiliarity with Ticketing Systems (e.g. Zendesk)

About Coupang

coupang.jobs

Headquarters

Seattle, Washington, United States

Company Size

10001+ employees

Founded

2010

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Coupang is a South Korean e-commerce and technology company that operates an online retail marketplace and logistics network for consumer goods, grocery delivery, and related services. It also provides services such as food delivery, video streaming, and fintech offerings through its broader platform ecosystem.