Sr Customer Care Agent :The Lake Companies
Banyan Software
About this role
The Sr Customer Care Agent at The Lake Companies (a Banyan portfolio company) is a senior support leader focused on evolving customer care for enterprise manufacturing software customers. Based in Green Bay, WI with a hybrid schedule, the role serves as a bridge between customers and internal teams to drive long-term customer success and operational excellence.
Skills
Qualifications
About Banyan Software
banyansoftware.comBanyan Software acquires, builds, and grows enterprise software businesses, acting as a long-term steward that preserves the legacy of a company for its founders, team, and customers. They position themselves as an operator-investor focused on scaling product, engineering, and go‑to‑market capabilities for acquired enterprise software assets. Banyan emphasizes continuity and sustainable growth rather than quick exits, aiming to maintain value and service for existing customers while expanding the business.
Recent company news
MarTech CubeLaunch Labs Acquired by Banyan Software to Accelerate Long-Term Growth
6 days ago
Yahoo FinanceBanyan Software Strengthens Presence in Germany with Acquisition of star/trac supply chain solutions GmbH
Jun 3, 2025
Silicon CanalsAmsterdam’s publishing and media relations platform Presspage acquired by US-based Banyan Software
Jul 28, 2025
Iberian LawyerSquire advises on the acquisition of Host Hotel Systems Group
Sep 5, 2025
Pulse 2.0Banyan Software: Interview With CEO David Berkal About The Enterprise Acquisition Company
Mar 18, 2025
About Banyan Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Banyan Software.
Salary
$142k – $190k
per year
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