Overture Promotions
The Senior Customer Care Coordinator leads and enhances the customer service experience by managing complex inquiries, overseeing webstore order processing, and ensuring timely fulfillment. The role involves training team members, collaborating with warehouse, purchasing, and sales, and providing insights to upper management to improve customer satisfaction.
Headquarters
Waukegan, Illinois, United States
Company Size
201-500 employees
Founded
2001
Overture Promotions is a global swag agency that specializes in branded merchandise and promotional products. They create custom swag solutions—handling design, sourcing, production, and fulfillment—for corporate gifts, event giveaways, and employee or client programs. Overture focuses on elevating brand visibility and engagement through creative, quality promotional merchandise and end-to-end program management for companies and agencies worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Overture Promotions.
37% below the average for this role
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