Sr Customer Care Specialist (Manheim)

CAI Cox Automotive Corp Svcs., LLC(20 days ago)

HybridFull TimeSenior$44,044.44 - $69,266.4Customer Care Group

About this role

A Senior Customer Care Specialist at Cox Automotive provides high-quality support and solutions to clients through various platforms, ensuring customer satisfaction and efficient service. The role involves managing multiple tasks, maintaining accurate documentation, and building strong client relationships. It requires a focus on service excellence and coordination across organizational functions.

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Required Skills

Customer Service
Communication
Documentation
Problem Solving
Logistics
CRM
Multitasking
Relationship Building
Technical Support
Transportation Knowledge

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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